Articles on: ggRock

Appendix I: Multiple Server Network Interfaces

This article outlines alternate steps for configuring the network if your server has multiple Network Interface Cards (NICs) installed.



⚙️ Configure the Network


  1. On the "Configure the network" screen, select one of the listed network interfaces and click Continue.



  1. You should see a "Configuring the network with DHCP" progress message, followed by "Network autoconfiguration has succeeded."



  1. ✅ If successful, proceed to Step 5 of the III. - 🐧 Install Debian Linux guide.



If autoconfiguration fails , continue with the steps below:


  1. Click Continue to return to the network interface selection screen.
  2. Choose a different network interface from the "Primary network interface" list and repeat the process.



ℹ️ Additional Information

Autoconfiguration may fail if you select an interface with no physical connection.


🔌 If all interfaces fail:


  • Double-check the physical connections:


  • Is the NIC port connected?
  • Are there link lights on both the NIC and the switch?
  • Is the Ethernet cable securely connected and undamaged?
  • Is the network drop connected to your telecommunications room?
  • Is a patch cable properly connected between your patch panel and switch?
  • Inspect your switch:


  • Is DHCP enabled on the port?
  • Are any port security policies preventing the server from connecting?



🧑‍💻 Advanced: Verify Network Interface Configurations


If your /etc/network/interfaces file has been manually edited, the ggrock-linux-configurator may fail during installation.


To verify and correct this:


  1. Run ip a in the terminal and note each interface name.
  2. Run cat /etc/network/interfaces and ensure each active NIC has a corresponding entry.
  3. For each NIC not in the DOWN state, add an entry like:


   iface eno3 inet dhcp
  1. After updating the file, re-run the ggRock installation.



🛠️ Temporary Workaround


To bypass the issue and continue with the installation:


  • Choose "No" when prompted to enable the VM bridge.
  • Contact ggCircuit Support via the purple chat bubble in the bottom-right corner of your screen for assistance.


Updated on: 10/12/2025

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