Fix TeamViewer Ad Pop-up during remote access

How to make sure the Pop-up ad does not obscure the screenshot when clicking Remote Access.

First Make sure that you are using the OLD UI for Teamviewer

Let it restart if you came from New UI

Step

Make sure to close out of TV with the "X" button in the upper-right each time,

and relaunch from the desktop shortcut each time

NOTE: Do this at least 5 times until no Ad pop-up is showing - then save an image

Updated on: 16/12/2025