ggRock Troubleshooting
Booting Machines
- ggRock Machine Secure Boot Violation when booting with a UEFI BIOS
- ggRock Client Machine boot stuck on "Could not locate boot server."
- ggRock Client Machine boot stuck on "No boot filename received."
- ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"
- ggRock Client Machine boot stuck on "proxyDHCP offers were received. No DHCP offers were received."
- ggRock Client Machine boot stuck on "No DHCP or proxyDHCP offers were received."
- ggRock Client Machine boot stuck on "Media test failed, check cable."
- ggRock Client Machine boot stuck on Windows loading icon (spinning dots)
- ggRock Client Machine boot stuck on "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"
- ggRock Client Machine boot stuck on "No more network devices"
- Powering on all Machines in the center only results in a few being turned on
- BIOS Update Troubleshooting
- ggRock Client Machine Boot Loop With ggLeap Message "Restarting machine because an application update or other critical settings have been changed"
- ggRock Client Machine Used to Build Image - Cannot Boot to System Image
- ggRock Client Machine boot stuck on "Start PXE over IPv4"
- ggRock Client Machine boot stuck, Array Full
- [ggRock Client Machine boot stuck on "Filename: http://xxxxxxxx... connecting]
- ggRock Web UI Inaccessible, ggRock Client Machines will not boot
- ggRock Client Machine Blue Screen - "inaccessible boot device"
- ggRock Machine Boot stuck on "Could not boot image: Error 0x3d222083"
- ggRock Server Unreachable, ZFS crashing, ggrock-linux-configurator not updating IP
- Booting Many ggRock Machines at Once Results in a large portion of the PCs not loading data on boot
- Cannot boot one system, unable to delete from ggRock Web UI
- ggRock VM boot stuck on "Booting from SAN device 0x80"
Performance
- ggRock Machines slow and freezing during game update (coming)
- Slow machines and freezes - Detected Hardware Unit Hang
- Slow machines and freezes - NIC stuck on 10/100 speed
- Slow machines and freezes - Network Driver and RAM Issues
- Slow machines and freezes - Network Cable Issue
- ggRock Stats (Grafana) Manual can be used to troubleshoot performance
- Separating System Image from Games Images in ggRock
Networking
- ggRock Machines consume twice the IP addresses. Double provisioning of IP addresses for ggRock
- DHCP Options 67 and 67 bootname (coming)
Windows Administration
- ggRock System Image Windows Driver Installation (Missing Device Drivers)
- Realtek Driver Renders Windows 10 20H2 Installation Unusable
- Unable to install Windows Store apps when Windows Updates are disabled
- ggRock Client Machine Blue Screen "IO1_INITIALIZATION_FAILED"
- ggRock Client Machine has either minor hardware differences, or has the same hardware but requires re-installing drivers to function
- ggRock Machine Displays "Activation Required"
- ggRock Machines Have Incorrect Drive Letter for Games Image
- ggRock Games Recommended Configuration
- Install Windows Update in your ggRock System Image using ggRock Seamless Boot
- Disabling Defragmentation in Windows
- Cannot install .NET Framework 3.5
- After expanding the size of an image (games or system image) the added space is not visible in Windows
Playing games
- Call of Duty: Warzone accounts shadowban using ggRock.
- ggRock Client Machine Black Screen with Mouse Cursor Only
- Counter-Strike: Global Offensive - Trust Factor Issues - ggLeap Client
ggRock Administration
- ggRock License Inactive - Expired
- ggRock Virtual Machine (VM) stuck in Online state and can not be powered down, rebooted or deleted
- Cannot perform a remote backup to a Debian target server due to disabled root SSH access
- Unable to locate target IQN errors in ggRock log
- ggRock indicates a VM is running when it is not, cannot control VM, internal server error
- Can't apply writeback "Keeping writeback for an old snapshot is now allowed"
- When using a RAID 5 Array, space is not displayed appropriately in the ggRock Web UI Array Tab
- Cannot log into the ggRock Web UI
- Cannot delete old snapshots to free up space (Internal Server Error)
- Check the status of the ggRock Service
- View the ggRock Server Log
- How to Check ggRock Server NIC Speed
- Cannot access ggRock Web UI, This site can't be reached
- ggRock Machines missing from Machines tab after Linux Kernel Update - HTTP 5xx Server Error No More network devices
- How to add a new machine to your system image using the ggRock Image Creation Tool (Deprecated)
- How to add a new machine to your system image using the ggRock Seamless Boot method
- How to update games, apps, or other software using a ggRock VM
- How to update games, apps, or other software using a physical Machine
ggRock installation and management
- ggRock hasn't been installed due to error AttributeError: 'NoneType' object has no attribute 'setName' (coming)
- After a new installation of ggRock, unable to change password or log in due to being returned to the initial login screen
ggRock Image Creation Tool
Updating ggRock
Updated on: 10/12/2025
Thank you!