> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# ggRock Troubleshooting

### **Booting Machines**

### 
* [ggRock Client Machine boot stuck on "Could not locate boot server."](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-could-not-locate-boot-server-18gxexs/)
* [ggRock Client Machine boot stuck on "No boot filename received."](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-boot-filename-received-m4i5am/) 
* [ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-nothing-to-boot-no-such-file-or-directory-wwlffe/)
* [ggRock Client Machine boot stuck on "proxyDHCP offers were received. No DHCP offers were received."](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-proxydhcp-offers-were-received-no-dhcp-offers-were-received-1inxwa/)
* [ggRock Client Machine boot stuck on "No DHCP or proxyDHCP offers were received."](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-dhcp-or-proxydhcp-offers-were-received-1f5x307/)
* [ggRock Client Machine boot stuck on "Media test failed, check cable."](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-media-test-failed-check-cable-2wl8h/)
* [ggRock Client Machine boot stuck on Windows loading icon (spinning dots)](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-windows-loading-icon-spinning-dots-19hzebn/)
* [ggRock Client Machine boot stuck on "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-reboot-and-select-proper-boot-device-or-insert-boot-media-in-selected-boot-device-and-press-a-key-8xywd5/)
* [ggRock Client Machine boot stuck on "No more network devices"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-more-network-devices-1oafu9p/)
* [Powering on all Machines in the center only results in a few being turned on](https://helpdesk.ggcircuit.com/en/article/powering-on-all-machines-in-the-center-only-results-in-a-few-being-turned-on-1h8crgc/)
* [BIOS Update Troubleshooting](https://helpdesk.ggcircuit.com/en/article/bios-update-troubleshooting-system-wont-boot-to-ggrock-1k1wxkb/)
* ggRock Client Machine Boot Loop With ggLeap Message "Restarting machine because an application update or other critical settings have been changed"
* [ggRock Client Machine Used to Build Image - Cannot Boot to System Image](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-used-to-build-image-cannot-boot-to-system-image-trgnn9/)
* [ggRock Client Machine boot stuck on "Start PXE over IPv4"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-start-pxe-over-ipv4-mt9nsr/)
* [ggRock Client Machine boot stuck, Array Full](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-array-full-eyry40/)
* [[ggRock Client Machine boot stuck on "Filename: http://xxxxxxxx... connecting]](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-filename-httpxxxxxxxx-connecting-1d0g990/)
* [ggRock Web UI Inaccessible, ggRock Client Machines will not boot](https://helpdesk.ggcircuit.com/en/article/ggrock-web-ui-inaccessible-ggrock-client-machines-will-not-boot-advanced-1w6gv0s/)
* [ggRock Client Machine Blue Screen - "inaccessible boot device"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-blue-screen-inaccessible-boot-device-1vg7nue/)
* [ggRock Machine Boot stuck on "Could not boot image: Error 0x3d222083"](https://helpdesk.ggcircuit.com/en/article/ggrock-machine-boot-stuck-on-could-not-boot-image-error-0x3d222083-qhad3c/)
* [ggRock Server Unreachable, ZFS crashing, ggrock-linux-configurator not updating IP](https://helpdesk.ggcircuit.com/en/article/ggrock-server-unreachable-zfs-crashing-ggrock-linux-configurator-not-updating-ip-1yg42wg/)
* [Booting Many ggRock Machines at Once Results in a large portion of the PCs not loading data on boot](https://helpdesk.ggcircuit.com/en/article/booting-many-ggrock-machines-at-once-results-in-a-large-portion-of-the-pcs-not-loading-data-on-boot-files-missing-on-system-and-games-drive-60lzso/)
* [Cannot boot one system, unable to delete from ggRock Web UI](https://helpdesk.ggcircuit.com/en/article/cannot-boot-one-system-unable-to-delete-from-ggrock-web-ui-pb3pfl/)
* [ggRock VM boot stuck on "Booting from SAN device 0x80"](https://helpdesk.ggcircuit.com/en/article/ggrock-vm-boot-stuck-on-booting-from-san-device-0x80-voknq0/)




### **Performance**

* ggRock Machines slow and freezing during game update (coming)
* Slow machines and freezes - [Detected Hardware Unit Hang](https://helpdesk.ggcircuit.com/en/article/detected-hardware-unit-hang-1gj1q3q/)
* Slow machines and freezes - [NIC stuck on 10/100 speed](https://helpdesk.ggcircuit.com/en/article/nic-stuck-on-10100-speed-1woj077/)
* Slow machines and freezes - [Network Driver and RAM Issues](https://helpdesk.ggcircuit.com/en/article/network-driver-and-ram-issues-1n1rtkd/)
* Slow machines and freezes - [Network Cable Issue](https://helpdesk.ggcircuit.com/en/article/slow-machines-and-freezes-network-cable-issue-1y2u0af/)
* [ggRock Stats (Grafana) Manual ](https://helpdesk.ggcircuit.com/en/article/ggrock-stats-grafana-manual-4azm5n/)can be used to troubleshoot performance
* [Separating System Image from Games Images in ggRock](https://helpdesk.ggcircuit.com/en/article/separating-system-image-from-games-images-in-ggrock-f0e9ge/)

### **Networking**

* [ggRock Machines consume twice the IP addresses. Double provisioning of IP addresses for ggRock](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-consume-twice-the-ip-addresses-double-provisioning-of-ip-addresses-for-ggrock-y2staz/)
* DHCP Options 67 and 67 bootname (coming)

### **Windows Administration**

* [ggRock System Image Windows Driver Installation (Missing Device Drivers)](https://helpdesk.ggcircuit.com/en/article/ggrock-system-image-windows-driver-installation-missing-device-drivers-fgqy7x/)
* Realtek Driver Renders Windows 10 20H2 Installation Unusable
* [Unable to install Windows Store apps when Windows Updates are disabled](https://helpdesk.ggcircuit.com/en/article/unable-to-install-microsoft-store-apps-when-windows-updates-are-disabled-1cj1jvh/)
* [ggRock Client Machine Blue Screen "IO1_INITIALIZATION_FAILED"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-blue-screen-io1initializationfailed-uf7del/)
* [ggRock Client Machine has either minor hardware differences, or has the same hardware but requires re-installing drivers to function](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-has-either-minor-hardware-differences-or-has-the-same-hardware-but-requires-re-installing-drivers-to-function-zob1ww/)
* [ggRock Machine Displays "Activation Required"](https://helpdesk.ggcircuit.com/en/article/how-to-activate-windows-on-ggrock-systems-1wpm4ve/)
* [ggRock Machines Have Incorrect Drive Letter for Games Image](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-have-incorrect-drive-letter-for-games-image-1cuxgic/)
* [ggRock Games Recommended Configuration](https://helpdesk.ggcircuit.com/en/article/ggrock-games-drive-recommended-configuration-lh5kw6/)
* [Install Windows Update in your ggRock System Image using ggRock Seamless Boot](https://helpdesk.ggcircuit.com/en/article/update-windows-system-image-using-seamless-boot-1iyuft3/)
* [Disabling Defragmentation in Windows](https://helpdesk.ggcircuit.com/en/article/disabling-defragmentation-oywzob/)
* [Cannot install .NET Framework 3.5](https://helpdesk.ggcircuit.com/en/article/cannot-install-net-framework-35-19yksok/)
* After expanding the size of an image (games or system image) the added space is not visible in Windows

### **Playing games**

* [Call of Duty: Warzone accounts shadowban using ggRock.](https://helpdesk.ggcircuit.com/en/article/call-of-duty-warzone-accounts-shadowban-using-ggrock-1iog13w/)
* [ggRock Client Machine Black Screen with Mouse Cursor Only](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-black-screen-with-mouse-cursor-only-1v5olsq/)
* [Counter-Strike: Global Offensive - Trust Factor Issues - ggLeap Client](https://helpdesk.ggcircuit.com/en/article/counter-strike-global-offensive-trust-factor-issues-ggleap-client-9034sp/)

### **ggRock Administration**

* [ggRock License Inactive - Expired](https://helpdesk.ggcircuit.com/en/article/ggrock-license-inactive-expired-1ul0xm9/)
* [ggRock Virtual Machine (VM) stuck in Online state and can not be powered down, rebooted or deleted](https://helpdesk.ggcircuit.com/en/article/ggrock-indicates-a-vm-is-running-when-it-is-not-cannot-control-vm-internal-server-error-awbssl/)
* [Cannot perform a remote backup to a Debian target server due to disabled root SSH access](https://helpdesk.ggcircuit.com/en/article/cannot-perform-a-remote-backup-to-a-debian-target-server-due-to-disabled-root-ssh-access-nwt2y3/)
* [Unable to locate target IQN errors in ggRock log](https://helpdesk.ggcircuit.com/en/article/unable-to-locate-target-iqn-errors-in-ggrock-log-hansld/)
* [ggRock indicates a VM is running when it is not, cannot control VM, internal server error](https://helpdesk.ggcircuit.com/en/article/ggrock-indicates-a-vm-is-running-when-it-is-not-cannot-control-vm-internal-server-error-awbssl/)
* [Can't apply writeback "Keeping writeback for an old snapshot is now allowed"](https://helpdesk.ggcircuit.com/en/article/cant-apply-writeback-keeping-writeback-for-an-old-snapshot-is-not-allowed-wopw16/)
* [When using a RAID 5 Array, space is not displayed appropriately in the ggRock Web UI Array Tab](https://helpdesk.ggcircuit.com/en/article/when-using-a-raid-5-array-space-is-not-displayed-appropriately-in-the-ggrock-web-ui-array-tab-1n0ncys/)
* [Cannot log into the ggRock Web UI](https://helpdesk.ggcircuit.com/en/article/cannot-log-into-the-ggrock-web-ui-98i8m3/)
* [Cannot delete old snapshots to free up space (Internal Server Error)](https://helpdesk.ggcircuit.com/en/article/cannot-delete-old-snapshots-to-free-up-space-internal-server-error-14pfn6p/)
* [Check the status of the ggRock Service](https://helpdesk.ggcircuit.com/en/article/how-to-check-the-status-of-the-ggrock-service-18vvut9/)
* [View the ggRock Server Log](https://helpdesk.ggcircuit.com/en/article/view-the-ggrock-server-log-9jtr5c/)
* [How to Check ggRock Server NIC Speed](https://helpdesk.ggcircuit.com/en/article/how-to-check-ggrock-server-nic-speed-1jhrwkb/)
* [Cannot access ggRock Web UI, This site can't be reached](https://helpdesk.ggcircuit.com/en/article/cannot-access-ggrock-web-ui-this-site-cant-be-reached-1ei7cy/)
* [ggRock Machines missing from Machines tab after Linux Kernel Update - HTTP 5xx Server Error No More network devices](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-missing-from-machines-tab-after-linux-kernel-update-http-5xx-server-error-no-more-network-devices-7975e1/)
* [How to add a new machine to your system image using the ggRock Image Creation Tool (Deprecated)](https://helpdesk.ggcircuit.com/en/article/adding-a-new-machine-type-to-a-ggrock-image-using-the-ggrock-image-creation-tool-deprecated-i458sp/)
* [How to add a new machine to your system image using the ggRock Seamless Boot method](https://helpdesk.ggcircuit.com/en/article/adding-a-new-machine-type-to-a-ggrock-image-using-the-ggrock-seamless-boot-procedure-1e0nivp/)
* [How to update games, apps, or other software using a ggRock VM](https://helpdesk.ggcircuit.com/en/article/updating-games-apps-or-other-software-with-ggrock-from-a-ggrock-vm-4dbob8/)
* [How to update games, apps, or other software using a physical Machine](https://helpdesk.ggcircuit.com/en/article/updating-games-apps-or-other-software-with-ggrock-from-a-physical-machine-19o8bkh/)

### **ggRock installation and management**

* ggRock hasn't been installed due to error AttributeError: 'NoneType' object has no attribute 'setName' (coming)
* [After a new installation of ggRock, unable to change password or log in due to being returned to the initial login screen](https://helpdesk.ggcircuit.com/en/article/after-a-new-installation-of-ggrock-unable-to-change-password-or-log-in-due-to-being-returned-to-the-initial-login-screen-01853-only-356d6z/)

### **ggRock Image Creation Tool**

### **Updating ggRock**

* [Empty UI but PCs boot, console displays "Failed to add dependency on libvirtd, ignoring: Unknown error -22"](https://helpdesk.ggcircuit.com/en/article/empty-ui-but-pcs-boot-console-displays-failed-to-add-dependency-on-libvirtd-ignoring-unknown-error-22-udeb7w/)