> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🛠️ League of Legends Crashing – Troubleshooting Guide

If you're experiencing crashes when launching or playing **League of Legends** through ggLeap, here are several steps you can take to identify and resolve the issue.

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### ✅ **Step-by-Step Troubleshooting**

#### 1. 🔄 **Update Graphics Drivers**

Make sure all graphics drivers are up to date on the affected PCs. Use tools like:

* **NVIDIA GeForce Experience**
* **AMD Adrenalin Software**

#### 2. 💻 **Update Windows**

Ensure that **Windows is fully updated** by going to:

`Settings > Windows Update > Check for updates`

#### 3. 🚫 **Disable Overlays**

Overlays such as **GeForce Experience**, **Discord**, or other third-party tools may cause compatibility issues.

* Refer to [**Riot's guide on disabling overlays**](https://support-leagueoflegends.riotgames.com/hc/en-us/articles/360001277667-Disabling-Overlays) for more information.

#### 4. ⚙️ **Use MSConfig to Isolate Problematic Services**

To check if background services are interfering:

1. Press **Win + R**, type `msconfig`, and hit Enter.
2. Go to the **Services** tab.
3. Check **"Hide all Microsoft services"**.
4. Click **"Disable all"**, then click **OK**.
5. Restart the PC.

|| After rebooting, test League of Legends. If it runs correctly, you can re-enable services one by one to find the culprit.

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### 🆘 **Still Crashing?**

If issues persist:

* Please **start a support conversation** via the ggLeap web admin via the purple chat bubble  at the bottom-right of [**[https://www.ggcircuit.com**](https://www.ggcircuit.com).](https://www.ggcircuit.com**](https://www.ggcircuit.com).)
* Be ready to provide as much detail as possible:

* When the crash happens (e.g., during launch, champion select, etc.)
* Any error messages
* A **video recording** of the issue if possible — this is **extremely helpful** in diagnosing the problem.

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