> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Remote PC access from the web admin

Access a client PC through the ggLeap web administrator.


-In the **list view**, select the PC to be remoted in Dashboard then click the three-dot button on the far right side of the chosen PC. On the menu, select Advanced > Remote access.

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-49-9528-PM.png?version=1&modificationDate=1743279306421&cacheVersion=1&api=v2)

-In **graphical view**, click the PC to be remoted. On the menu, select the PC Name > Advanced > Remote access.

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-49-6688-PM.png?version=1&modificationDate=1743279306433&cacheVersion=1&api=v2)

-The Remote access window will pop-up, click "Full Image" to view the TeamViewer credentials.

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-49-0660-PM.png?version=1&modificationDate=1743279306449&cacheVersion=1&api=v2)

-Open your TeamViewer and enter the Partner ID then click "Connect".

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-50-9175-PM.png?version=1&modificationDate=1743279306456&cacheVersion=1&api=v2)

-The TeamViewer Authentication window will appear. Enter the password and click "Log On".

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-49-4066-PM.png?version=1&modificationDate=1743279306465&cacheVersion=1&api=v2)

4. Now you have remote access to the client PC using TeamViewer.

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/undefined-Mar-29-2025-08-14-50-2438-PM.png?version=1&modificationDate=1743279306471&cacheVersion=1&api=v2)
![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/downloads.intercomcdn.comio176957795aa2cbb143d925d0cda766fd4note.png?version=1&modificationDate=1743279306477&cacheVersion=1&api=v2)

**NOTE:** *You must have a* [*TeamViewer*](https://www.teamviewer.com/) *subscription to fully use the Remote Access feature.*

*You must also have TeamViewer installed on the client PC for this feature to work.*

![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860253/downloads.intercomcdn.comio176957805e5a4029acbacf855e94c44b4note.png?version=1&modificationDate=1743279306483&cacheVersion=1&api=v2)