Replacing all ggRock Array Drives (Forklift Storage Upgrade)

This article outlines the procedure for performing a "forklift" upgrade of all drives in your ggRock array. This process involves replacing all existing array drives with new ones, requiring a complete array rebuild and image restoration.

Important Considerations:

• Data Loss: This process will result in the complete erasure of all data on the existing drives. Ensure a complete backup of all images is performed before proceeding.
• Downtime: The server will be offline for the duration of the upgrade, array rebuild, and image restoration. Plan accordingly.
• Support Assistance: Contact us to have us perform the array rebuild. This step is critical for proper array configuration.

Procedure:

1. Back Up All Images:

• Before any hardware changes, perform a complete backup of all images stored on the ggRock array.
• Verify the integrity of the backup to ensure no data loss occurs.
• Store the backup in a safe location, preferably on a separate storage system.

2. Turn Off the Server:

• Gracefully shut down the ggRock server.
• Ensure the server is completely powered off before proceeding.

3. Note Old Drive Locations:

• Carefully note the physical locations of the existing drives within the server.
• This information can be crucial if it becomes necessary to revert to the old drives for any reason.
• Take pictures of the drive layout.

4. Remove Old Drives:

• Carefully remove the old drives from the server.
• Handle the drives with care to avoid damage.
• Store the old drives in a safe location.

5. Install New Drives:

• Install the new drives into the server, ensuring they are properly seated.
• It is best practice to keep the new drives in the same physical slots as the old drives, unless otherwise specified by support.

6. Contact Us for Array Rebuild:

• This is the crucial step. Contact our support team to initiate the array rebuild process.
• Provide the necessary information, such as the number and type of new drives.
• Our support team will remotely access the server (if accessible), or provide instruction on how to perform the array creation.
• Do not attempt to create the array without our assistance.

7. Restore Images from Backup:

• Once the array rebuild is complete and verified, restore the backed-up images to the newly created array.
• Verify the integrity of the restored images.
• Test the ggRock system to ensure proper functionality.

Important Notes:

• Always follow proper ESD (Electrostatic Discharge) precautions when handling server components.
• If you are unsure about any step in this procedure, contact our support team for assistance.
• This procedure is intended for experienced system administrators. If you are not comfortable performing these steps, please contact our support team to schedule a service appointment.

Updated on: 10/12/2025