> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🗑️ Uninstalling ggLeap

Follow these steps to **completely remove ggLeap** from your PC and prevent any issues during or after the uninstallation process.


**🛠️ Step 1: Run in Admin Mode**

Ensure the PC is running in **Administrator Mode** before uninstalling the ggLeap client.


|| Before proceeding, deactivate the machine in the web admin. This ensures that any previously applied Security Policies are properly removed.
![](https://ggcircuit.atlassian.net/wiki/download/attachments/15860879/image-20250606-114136.png?version=1&modificationDate=1749210102166&cacheVersion=1&api=v2)

**❌ Step 2: End the ggLeap Process**

Open **Task Manager** and look for `clientinterface.exe`.  
Right-click on it and select **End Task**.

> 📝 You may find this process in both the **Processes** and **Details** tabs.

**📦 Step 3: Uninstall ggLeap**

You can uninstall ggLeap using either of the following methods:

* Go to Control Panel > Programs > Uninstall a Program, then select ggLeap.
* Or, use the built-in Uninstaller found in the main ggLeap installation folder.

**🗑️ Step 4: Delete Residual Folders**

After uninstallation, open File Explorer and remove the following folders if they exist:

```
C:\ggLeap
C:\ProgramData\ggFuze
C:\ProgramData\ggLeap
C:\ProgramData\ggGameIntegration
```

To access the **ProgramData** folder:

* Open File Explorer
* Type `%programdata%` into the **address bar** and press **Enter**

|| If these folders are not deleted , it can cause black screen issues on reboot—even if ggLeap was removed via Control Panel.

**🔄 Step 5: Reinstall ggLeap**

After uninstalling ggLeap and deleting the residual folders, download the installer from **Web Admin > Settings > Client Config > Download Installer**, then run the installer. You can also use an existing ggLeap installer if it is the version you want to deploy. The latest Alpha version is recommended when directed by support; otherwise, use the latest stable version.

If security software such as 360 blocks the ggLeap database or installer, temporarily disable it during installation or allow ggLeap through the security software, then restart the PC and verify that the client starts normally.

If the machine cannot connect to the server, it cannot be deactivated from the web admin. For an offline machine, delete it from the machine list if necessary; after reinstalling and starting ggLeap, enter the center credentials and name the machine so it can be added to the dashboard again.