> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# ggRock 故障排除

### **启动机器**

### 
* [ggRock 客户端机器启动卡在"无法找到启动服务器"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-could-not-locate-boot-server-18gxexs/)
* [ggRock 客户端机器启动卡在"未收到启动文件名"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-boot-filename-received-m4i5am/) 
* [ggRock 客户端机器启动卡在"无法启动：没有这样的文件或目录"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-nothing-to-boot-no-such-file-or-directory-wwlffe/)
* [ggRock 客户端机器启动卡在"收到 proxyDHCP 提议。未收到 DHCP 提议。"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-proxydhcp-offers-were-received-no-dhcp-offers-were-received-1inxwa/)
* [ggRock 客户端机器启动卡在"未收到 DHCP 或 proxyDHCP 提议。"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-dhcp-or-proxydhcp-offers-were-received-1f5x307/)
* [ggRock 客户端机器启动卡在"媒体测试失败，检查电缆。"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-media-test-failed-check-cable-2wl8h/)
* [ggRock 客户端机器启动卡在 Windows 加载图标（旋转点）](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-windows-loading-icon-spinning-dots-19hzebn/)
* [ggRock 客户端机器启动卡在"重启并选择正确的启动设备或在选定的启动设备中插入启动媒体并按任何键"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-reboot-and-select-proper-boot-device-or-insert-boot-media-in-selected-boot-device-and-press-a-key-8xywd5/)
* [ggRock 客户端机器启动卡在"没有更多网络设备"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-no-more-network-devices-1oafu9p/)
* [在数据中心中打开所有机器的电源只导致少数几台机器打开](https://helpdesk.ggcircuit.com/en/article/powering-on-all-machines-in-the-center-only-results-in-a-few-being-turned-on-1h8crgc/)
* [BIOS 更新疑难解答](https://helpdesk.ggcircuit.com/en/article/bios-update-troubleshooting-system-wont-boot-to-ggrock-1k1wxkb/)
* ggRock 客户端机器启动循环，带有 ggLeap 消息"重启机器，因为应用程序更新或其他关键设置已更改"
* [用于构建映像的 ggRock 客户端机器 - 无法启动到系统映像](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-used-to-build-image-cannot-boot-to-system-image-trgnn9/)
* [ggRock 客户端机器启动卡在"通过 IPv4 启动 PXE"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-start-pxe-over-ipv4-mt9nsr/)
* [ggRock 客户端机器启动卡在 - 阵列已满](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-array-full-eyry40/)
* [[ggRock 客户端机器启动卡在"文件名：http://xxxxxxxx... 连接]](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-boot-stuck-on-filename-httpxxxxxxxx-connecting-1d0g990/)
* [ggRock Web UI 无法访问，ggRock 客户端机器将无法启动](https://helpdesk.ggcircuit.com/en/article/ggrock-web-ui-inaccessible-ggrock-client-machines-will-not-boot-advanced-1w6gv0s/)
* [ggRock 客户端机器蓝屏 - "无法访问启动设备"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-blue-screen-inaccessible-boot-device-1vg7nue/)
* [ggRock 机器启动卡在"无法启动映像：错误 0x3d222083"](https://helpdesk.ggcircuit.com/en/article/ggrock-machine-boot-stuck-on-could-not-boot-image-error-0x3d222083-qhad3c/)
* [ggRock 服务器无法访问，ZFS 崩溃，ggrock-linux-configurator 未更新 IP](https://helpdesk.ggcircuit.com/en/article/ggrock-server-unreachable-zfs-crashing-ggrock-linux-configurator-not-updating-ip-1yg42wg/)
* [一次启动许多 ggRock 机器导致大部分 PC 在启动时无法加载数据](https://helpdesk.ggcircuit.com/en/article/booting-many-ggrock-machines-at-once-results-in-a-large-portion-of-the-pcs-not-loading-data-on-boot-files-missing-on-system-and-games-drive-60lzso/)
* [无法启动一个系统，无法从 ggRock Web UI 删除](https://helpdesk.ggcircuit.com/en/article/cannot-boot-one-system-unable-to-delete-from-ggrock-web-ui-pb3pfl/)
* [ggRock VM 启动卡在"从 SAN 设备 0x80 启动"](https://helpdesk.ggcircuit.com/en/article/ggrock-vm-boot-stuck-on-booting-from-san-device-0x80-voknq0/)




### **性能**

* ggRock 机器在游戏更新期间缓慢且冻结（即将推出）
* 机器缓慢和冻结 - [检测到硬件单元悬挂](https://helpdesk.ggcircuit.com/en/article/detected-hardware-unit-hang-1gj1q3q/)
* 机器缓慢和冻结 - [NIC 卡在 10/100 速度](https://helpdesk.ggcircuit.com/en/article/nic-stuck-on-10100-speed-1woj077/)
* 机器缓慢和冻结 - [网络驱动程序和 RAM 问题](https://helpdesk.ggcircuit.com/en/article/network-driver-and-ram-issues-1n1rtkd/)
* 机器缓慢和冻结 - [网络电缆问题](https://helpdesk.ggcircuit.com/en/article/slow-machines-and-freezes-network-cable-issue-1y2u0af/)
* [ggRock 统计信息（Grafana）手册](https://helpdesk.ggcircuit.com/en/article/ggrock-stats-grafana-manual-4azm5n/)可用于解决性能问题
* [在 ggRock 中分离系统映像和游戏映像](https://helpdesk.ggcircuit.com/en/article/separating-system-image-from-games-images-in-ggrock-f0e9ge/)

### **网络**

* [ggRock 机器消耗两倍的 IP 地址。ggRock IP 地址的双重配置](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-consume-twice-the-ip-addresses-double-provisioning-of-ip-addresses-for-ggrock-y2staz/)
* DHCP 选项 67 和 67 bootname（即将推出）

### **Windows 管理**

* [ggRock 系统映像 Windows 驱动程序安装（缺少设备驱动程序）](https://helpdesk.ggcircuit.com/en/article/ggrock-system-image-windows-driver-installation-missing-device-drivers-fgqy7x/)
* Realtek 驱动程序使 Windows 10 20H2 安装无法使用
* [禁用 Windows 更新时无法安装 Windows Store 应用](https://helpdesk.ggcircuit.com/en/article/unable-to-install-microsoft-store-apps-when-windows-updates-are-disabled-1cj1jvh/)
* [ggRock 客户端机器蓝屏"IO1_INITIALIZATION_FAILED"](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-blue-screen-io1initializationfailed-uf7del/)
* [ggRock 客户端机器具有次要硬件差异，或具有相同硬件但需要重新安装驱动程序才能工作](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-has-either-minor-hardware-differences-or-has-the-same-hardware-but-requires-re-installing-drivers-to-function-zob1ww/)
* [ggRock 机器显示"需要激活"](https://helpdesk.ggcircuit.com/en/article/how-to-activate-windows-on-ggrock-systems-1wpm4ve/)
* [ggRock 机器的游戏映像驱动器号不正确](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-have-incorrect-drive-letter-for-games-image-1cuxgic/)
* [ggRock 游戏推荐配置](https://helpdesk.ggcircuit.com/en/article/ggrock-games-drive-recommended-configuration-lh5kw6/)
* [使用 ggRock 无缝启动在 ggRock 系统映像中安装 Windows 更新](https://helpdesk.ggcircuit.com/en/article/update-windows-system-image-using-seamless-boot-1iyuft3/)
* [在 Windows 中禁用碎片整理](https://helpdesk.ggcircuit.com/en/article/disabling-defragmentation-oywzob/)
* [无法安装 .NET Framework 3.5](https://helpdesk.ggcircuit.com/en/article/cannot-install-net-framework-35-19yksok/)
* 扩展映像大小（游戏或系统映像）后，新增空间在 Windows 中不可见

### **玩游戏**

* [使用 ggRock 的 Call of Duty: Warzone 账户被影子禁用。](https://helpdesk.ggcircuit.com/en/article/call-of-duty-warzone-accounts-shadowban-using-ggrock-1iog13w/)
* [ggRock 客户端机器黑屏，仅显示鼠标光标](https://helpdesk.ggcircuit.com/en/article/ggrock-client-machine-black-screen-with-mouse-cursor-only-1v5olsq/)
* [Counter-Strike: Global Offensive - 信任因子问题 - ggLeap 客户端](https://helpdesk.ggcircuit.com/en/article/counter-strike-global-offensive-trust-factor-issues-ggleap-client-9034sp/)

### **ggRock 管理**

* [ggRock 许可证不活跃 - 已过期](https://helpdesk.ggcircuit.com/en/article/ggrock-license-inactive-expired-1ul0xm9/)
* [ggRock 虚拟机 (VM) 卡在在线状态，无法关闭、重新启动或删除](https://helpdesk.ggcircuit.com/en/article/ggrock-indicates-a-vm-is-running-when-it-is-not-cannot-control-vm-internal-server-error-awbssl/)
* [由于禁用根 SSH 访问，无法对 Debian 目标服务器执行远程备份](https://helpdesk.ggcircuit.com/en/article/cannot-perform-a-remote-backup-to-a-debian-target-server-due-to-disabled-root-ssh-access-nwt2y3/)
* [ggRock 日志中出现"无法找到目标 IQN"错误](https://helpdesk.ggcircuit.com/en/article/unable-to-locate-target-iqn-errors-in-ggrock-log-hansld/)
* [ggRock 指示 VM 正在运行，但实际上没有，无法控制 VM，内部服务器错误](https://helpdesk.ggcircuit.com/en/article/ggrock-indicates-a-vm-is-running-when-it-is-not-cannot-control-vm-internal-server-error-awbssl/)
* [无法应用写回"保持旧快照的写回现在被允许"](https://helpdesk.ggcircuit.com/en/article/cant-apply-writeback-keeping-writeback-for-an-old-snapshot-is-not-allowed-wopw16/)
* [使用 RAID 5 阵列时，ggRock Web UI 阵列选项卡中的空间显示不正确](https://helpdesk.ggcircuit.com/en/article/when-using-a-raid-5-array-space-is-not-displayed-appropriately-in-the-ggrock-web-ui-array-tab-1n0ncys/)
* [无法登录 ggRock Web UI](https://helpdesk.ggcircuit.com/en/article/cannot-log-into-the-ggrock-web-ui-98i8m3/)
* [无法删除旧快照以释放空间（内部服务器错误）](https://helpdesk.ggcircuit.com/en/article/cannot-delete-old-snapshots-to-free-up-space-internal-server-error-14pfn6p/)
* [检查 ggRock 服务的状态](https://helpdesk.ggcircuit.com/en/article/how-to-check-the-status-of-the-ggrock-service-18vvut9/)
* [查看 ggRock 服务器日志](https://helpdesk.ggcircuit.com/en/article/view-the-ggrock-server-log-9jtr5c/)
* [如何检查 ggRock 服务器 NIC 速度](https://helpdesk.ggcircuit.com/en/article/how-to-check-ggrock-server-nic-speed-1jhrwkb/)
* [无法访问 ggRock Web UI，无法到达此网站](https://helpdesk.ggcircuit.com/en/article/cannot-access-ggrock-web-ui-this-site-cant-be-reached-1ei7cy/)
* [Linux 内核更新后 ggRock 机器从"机器"选项卡丢失 - HTTP 5xx 服务器错误 没有更多网络设备](https://helpdesk.ggcircuit.com/en/article/ggrock-machines-missing-from-machines-tab-after-linux-kernel-update-http-5xx-server-error-no-more-network-devices-7975e1/)
* [如何使用 ggRock 映像创建工具（已弃用）向系统映像添加新机器](https://helpdesk.ggcircuit.com/en/article/adding-a-new-machine-type-to-a-ggrock-image-using-the-ggrock-image-creation-tool-deprecated-i458sp/)
* [如何使用 ggRock 无缝启动方法向系统映像添加新机器](https://helpdesk.ggcircuit.com/en/article/adding-a-new-machine-type-to-a-ggrock-image-using-the-ggrock-seamless-boot-procedure-1e0nivp/)
* [如何使用 ggRock VM 更新游戏、应用程序或其他软件](https://helpdesk.ggcircuit.com/en/article/updating-games-apps-or-other-software-with-ggrock-from-a-ggrock-vm-4dbob8/)
* [如何使用物理机器更新游戏、应用程序或其他软件](https://helpdesk.ggcircuit.com/en/article/updating-games-apps-or-other-software-with-ggrock-from-a-physical-machine-19o8bkh/)

### **ggRock 安装和管理**

* ggRock 因错误 AttributeError: 'NoneType' object has no attribute 'setName' 未能安装（即将推出）
* [ggRock 新安装后，由于被返回到初始登录屏幕而无法更改密码或登录](https://helpdesk.ggcircuit.com/en/article/after-a-new-installation-of-ggrock-unable-to-change-password-or-log-in-due-to-being-returned-to-the-initial-login-screen-01853-only-356d6z/)

### **ggRock 映像创建工具**

### **更新 ggRock**

* [UI 为空但 PC 启动，控制台显示"无法添加对 libvirtd 的依赖关系，忽略：未知错误 -22"](https://helpdesk.ggcircuit.com/en/article/empty-ui-but-pcs-boot-console-displays-failed-to-add-dependency-on-libvirtd-ignoring-unknown-error-22-udeb7w/)