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Recommended Top-Down Reboot Procedure for ggRock

A top-down reboot is recommended when restarting the ggRock service, server, and network equipment. Perform it during a period when client machines can be shut down.

  1. Shut down all client PCs.
  2. In the ggRock UI, restart the ggRock service.
  3. Clear all writebacks while the machines are shut down.
  4. Shut down the ggRock server.
  5. Turn off all network equipment.
  6. Turn on the network equipment and wait about 5 minutes.
  7. Power on the ggRock server and wait 10 minutes.
  8. Power on the client PCs a few at a time.

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