Orders & refunds

Articles

• How customers create client orders

  Steps done by the users for making orders from the client PC's. This is more from a customer's perspective but it is important to understand what steps and process they go through for you to receive…

  Updated Nov 4, 2026
• How to initiate a guest session

  If a customer doesn't want to create an account in your center, you may register them as a guest.

  Updated Nov 4, 2026
• How to Process a Refund

  Does a customer want to return an item? This article will cover the many ways how you can refund a transaction.

  Updated Nov 4, 2026
• Processing Client Order in the Web Admin

  Users no longer need to go to the reception to add time or make an item purchase. If a user places an order via the client, the web admin will show a notification on the upper right side of the…

  Updated Nov 4, 2026