FAQ
Short answers to common questions.
Articles
- 🌐 ggLeap IPv6 Compatibility
While the underlying technologies that underpin ggLeap may support IPv6, ggLeap is currently not tested against or guaranteed to be compatible with anything other than IPv4 at this time.
- 📨Mail Aliases: What & Why
Mail aliases are alternate email addresses that deliver to the same mailbox.
- 🔄 Backing Up and Restoring Personal User Files (PUFs) for Client Machines
Implement a basic roaming-like profile system by creating scripts that:
- 🪟 ggLeap Windows 11 Support
This article outlines ggCircuit’s official support stance for Windows 11 in relation to the ggLeap platform.
- How to check a user's remaining time
The lower left portion of the ggLeap user interface has the "Total Valid Offers" section. It depicts the total amount of time available from all offers on a user's account.
- How to Configure Auto Logon for ggLeap
Open Command Prompt:
- How to link my ggLeap (ggUser) account to other centers
With ggLeap Client Version 2.3838.0.0 or higher, users can now link their accounts from ggLeap client.
- How to register an account from ggLeap Client
How to register an account from ggLeap Client With ggLeap Client Version 2.3838.0.0 or higher, users can now register directly from ggLeap client.
- Managing Display Settings in ggLeap and ggRock
This guide walks center administrators through enabling display settings in the ggLeap Web Admin and configuring screen resolution and refresh rate at the machine level. It also shows players how to…
- Safer player sign-in from November 3: what changed for players and staff
Starting Monday, November 2, player sign-in at ggLeap centers is safer. This article explains what changed, first for players and then for center staff and owners.
- Understanding User Metrics: Active Users vs. New Users
This article explains the technical differences between Active Users and New Users in your reporting dashboard. Understanding these metrics helps you accurately track player engagement and account…
- User Login: Smart Card Manual
Overview: This article covers setting up the ACS1251U SmartCard reader with ggLeap — from hardware/driver install, to enabling Smart Card as a login method, to managing linked cards on user profiles.
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