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Subscription Management
Location: Settings ▶ Subscription management
View and manage your active ggLeap and ggRock subscriptions—and add managed services—all from one screen.
Subscription Cards
Three side-by-side cards represent each service:
| Card | Description | Status Indicator | Action |
|---|---|---|---|
| ggLeap (Machines) | The core esports operating system for your PCs and consoles. Includes the basic API plan. | Active ✓ (green) | Checkout (renew) |
| ggRock (Imaging) | Centralized PC imaging and patch management solution. | Expired 𐄂 (gray) | Checkout (activate) |
| ggRock Managed Services | Fully managed service where the ggCircuit team handles updates, drivers, and maintenance on your behalf. Requires an active ggRock subscription. | Included ✔ (blue) | (no action) |
- Status Indicator (top-right badge) shows Active, Expired, or Included.
- Checkout button opens the payment flow to purchase or renew a subscription.
- Cards display your current subscription expiry date and any included service tiers.
Key Details
- API Plan
The ggLeap Machines card notes your API plan level (e.g., “Basic API plan included”) and its expiry date. - Pricing & Tiers
Each card’s footer shows your current tier and pricing. Upgrading or downgrading can be done via Checkout. - Managed Services Info
The ggRock Managed Services card highlights features like 24/7 support, automatic updates, and no-touch maintenance.
Payment delays and grace periods
After a trial ends, the default grace period for all centers is 72 hours. The payment option may become available once the trial ends and the grace period begins.
If payment is delayed or you need more time, email sales@ggcircuit.com with your center name and subscription details. The sales team can review the payment and arrange a solution. A temporary extension may be added while the payment issue is being reviewed; one documented extension was 24 hours.