ggRock Server Offline - Disk Full

GGRock Server Offline — Disk Full (Log Files)

Applies to: GGRock servers running on Debian Linux

Signs / Symptoms

• Unable to access the GGRock Web UI or Debian control panel — locally or via port 443 / 9090
  

• Login attempts return: "The server didn't respond in time. Please try again later."

Root Cause

The /var/log partition has filled up with oversized log files (>100MB), causing the OS to run out of usable temporary disk space. This prevents services from starting correctly.

Resolution

Step 1 — Run the configurator

ggrock-linux-configurator

Step 2 — Find oversized log files

Run the following to identify log files larger than 100MB:

find /var/log -xdev -type f -size +100M

Example output may include files such as:

• /var/log/syslog
• /var/log/kern.log
• /var/log/messages
• /var/log/daemon.log.1
• /var/log/syslog.1
• /var/log/user.log

Step 3 — Clear the oversized log files

This command truncates (empties) all log files larger than 100MB without deleting them:

find /var/log -xdev -type f -size +100M -print0 | xargs -0 truncate -s 0

Step 4 — Reboot the server

shutdown -r now​

Step 5 — Run updates and configurator (after reboot)

Once the server is back online, run the following commands in order:

ggrock-linux-configurator
apt-get update
apt-get upgrade
ggrock-linux-configurator​

Step 6 — Final reboot

shutdown -r now​

Step 7 — Verify GGRock Web UI

Once the server is back online, confirm you can access the GGRock Web UI via browser. Login should succeed without timeout errors.