Employees Roles

Employee Roles

Location: Settings ▶ Employees ▶ Roles

Define reusable permission sets for your staff—assign roles to employees so you can manage access in one place rather than per user.

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Overview

The Roles page shows all predefined roles:

• Filter icon for searching roles by name
• + Add role button

Each row’s ⋮ menu lets you Edit or Delete the role.

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Searching & Filtering

Click the filter icon to reveal a Role name search field. Use it to quickly locate a specific role.

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Adding a Role

Click + Add role to open the dialog:

• Role name: give the role a clear, descriptive name.
• Owner permission: check “Can manage employees (All permissions)” to grant full admin rights.
• ggLeap Permissions: toggle individual capabilities (center settings, PC/Console controls, user/shop/licenses management, reports, add-ons).
• PC/Console Permissions: control remote actions (lock, reboot, rename, etc.).
• User Permissions: manage user accounts, passwords, notes, and guest logins.
• Shop Permissions: edit products, stock, refunds, coupons, and ticketing.
• Licenses: view, return, and edit licenses.
• Games & Apps: view, create, or delete titles.
• Reports Visibility: limit how many days of past reports or activity tracker data the role can see.
• Login Guests: allow guest account creation with free/pre/post-pay caps.
• Add-Ons: enable management of enabled add-ins (ProtectMe, iGames, etc.).
• ggRock Permissions: control array, backup, snapshot, boot, and activity-log functions on your ggRock server.

Once you’ve configured all checkboxes, click Save to create the role.

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Editing or Deleting a Role

Hover over the role’s row and click the ⋮ menu:

• Edit role: opens the same dialog as “Add role,” pre-filled with the role’s current settings.
• Delete role: removes the role from the system (any employees assigned to it will revert to Default).

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Tip:

• Create narrow “read-only” roles for support staff who only need dashboard views, and “operator” roles for onsite technicians who must reboot or lock PCs.
• Use the Owner permission sparingly—reserve it for center managers to avoid accidental wide-scope changes.