๐ ggRock Licensing
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ุงูุนุฑุจูุฉThis article breaks down how ggRock licensing works, what restrictions apply, and how to stay within the limits of your license.
๐ Basic Licensing Concepts
ggRock offers two main licensing models:
๐ณ Paid Subscription
A recurring monthly or annual plan that grants you:
- Access to Tier 2 support
- Direct help from our support staff and developers
- Advanced troubleshooting assistance
๐ Pioneer Privileges
Back when ggLeap and ggRock launched, we offered a special Pioneer program. Pioneers paid an upfront fee to get:
- Ongoing support
- A perpetual discount on all future subscriptions
Three tiers were available: Silver, Gold, and Platinum.
Note: ggLeap Pioneers are grandfathered into ggRock, but not vice versa.
๐ง Licensing Restrictions
Hereโs what you need to know to stay within your ggRock license limits:
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โ Per Location License: One license covers a specific number of Machines and VMs at a single location.
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You can use multiple servers (including failover) as long as the total number of Machines/VMs doesnโt exceed your licensed limit.
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๐ Internet Required: ggRock needs an active internet connection to run properly.
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If you lose connection, youโve got 72 hours of offline functionality.
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After 72 hours, ggRock will stop booting new Machines, though any currently running Machines will continue to operate.
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โ Expired License: If your license expires, ggRock will stop functioning until it's reactivated โ similar to reaching the end of the offline grace period.
๐งฉ License Components
Hereโs what each section of your license information means:
๐ Subscription Status
- Active โ You're online and licensed โ
- Offline โ 62:43:32 Left โ Youโre in offline mode; reconnect within the time shown โณ
- License Inactive โ Expired โ Your license has lapsed; contact sales to renew ๐ซ
๐งพ Subscription Type
- Regular โ No dedicated support
- Paid โ Includes Tier 2 support
- Pioneer (Silver, Gold, Platinum) โ Legacy backers with lifetime benefits
๐ฅ๏ธ ggRock Machines
The total number of physical or network-booted Machines your license allows.
๐ ggRock VMs
The number of Virtual Machines you're licensed to run.
๐ Expiration Date
When your current subscription ends.
Need help with your license or ready to upgrade? Just reach out to our team! ๐ฌ