ggRock Portal

• Portal

  This article describes the "Portal" tab within the ggRock Web UI, which provides access to a mechanism to submit product ideas. ### **Submitting an idea** To submit an idea, click Few readers

ggRock Activity Tracker

This section contains no articles.

Windows Administration

• ⊞ Upgrading Windows 11 Home to Windows 11 Pro Using the KMS Client Key

  ## 📋 Overview This article walks you through upgrading a Windows 11 Home edition machine to Windows 11 Pro by installing the built-in KMS client setup key and activating against yoPopular

• 🛠️ Installing Alienware Command Center

  Got it! Here's a generalized, clean, and friendly version of the article that applies to **all Alienware models** and references both **Alienware Command Center** and **Alienware CPopular

• Simulated BIOS Screens: Secure Boot Certificate Enrollment

  This article attempts to generalize a process for enrolling secure boot certificates in a UEFI-capable BIOS. **Screen 1: Main BIOS Menu** ``` \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*Some readers

• Setting Up Windows

  Setting Up Windows This article serves as a landing page for several Windows-related administration tasks. ### **Administration** * [**Disabling Windows auto-login**](https://help.Some readers

• 🎮 Configuring Xbox Game Pass on ggRock

  --- Xbox Game Pass can be configured on ggRock much like other game launchers, with a few key considerations. This guide walks you through installation, testing, and deployment folSome readers

• 📥Secure Boot Configuration Guide - Alternate USB Method

  This guide will walk you through installing the Microsoft and ggCircuit Secure Boot certificates into your system’s UEFI keystores. Let’s get your system ready for Secure Boot in jSome readers

• 🔗 How to Map a Network Drive in Windows

  Mapping a network drive allows you to access shared folders on another computer or server as if they were a local disk on your PC. This is useful for accessing shared files, backupSome readers

• 🔧 How to Enable or Disable Windows Updates

  ### (With Sordum WUB, Group Policy, or Windows Settings) --- ## 🛠️ Method 1: Use **Sordum Windows Update Blocker** (Best for All Editions – Quick & Simple) ### ✅ Disable Updates 1.Some readers

• Enable / Disable Windows Auto-Login

  ## This article describes necessary steps to enable or disable the automatic login process for a user account in Windows. ### **How to disable Windows auto-login** 1. Press **WindoFew readers

• Taking Ownership of the NVIDIA Control Panel Installation Folder

  ## Overview The NVIDIA Control Panel installed via the Microsoft Store is protected by the WindowsApps Trusted Installer protocol, limiting access to its folder and preventing direFew readers

• Extend a Volume to Fill an Expanded Drive

  Exit Language: Engl 1. **Get into GGrock, Select on the image you need to expand.2. Set the Volume and hit save3. Extend a Volume to Fill an Expanded Drive** ![](https://ggcircuit.Few readers

• 🔐 Secure Boot Configuration Guide

  This guide will walk you through installing the Microsoft and ggCircuit Secure Boot certificates into your system’s UEFI keystores. Let’s get your system ready for Secure Boot in jFew readers

• Riot Games Launcher - Multiple System Images

  This article describes steps necessary to mitigate extra administrative work when using the Riot Games Launcher with Multiple System Images. Multiple System Images are in use at a Few readers

• How to Use Wushowhide: A Quick Guide

  Wushowhide is a Microsoft troubleshooting tool that allows users to manage Windows updates by hiding or showing specific updates. It is useful for preventing the installation of prFew readers

• Configuring Recommended Windows Power Settings

  This article explains necessary steps to configure power settings in Windows to support optimal performance and machine usage. ### **Problem** Depending on the needs of your centerFew readers

• Disabling Defragmentation

  This article describes steps necessary to disable defragmentation in Windows. Lang 1. In the Start Menu, **search** for the "Defragment and Optimize Drives" application and **launcFew readers

• How to Enable or Disable Windows Auto-Login

  Exit Language: Engl ### **How to disable Windows auto-login** 1. Press **Windows Key+R** 2. Type “**netplwiz**“, then press Enter. ![](https://ggcircuit.atlassian.net/wiki/downloadFew readers

Windows Troubleshooting

• Optimizing Network Card Settings

  Network card is initialized at 100Mbps speed rather than 1Gbps speed. ### **Problem** Network card is initialized at 100Mbps speed rather than 1Gbps speed. ### **Solution** 1. FromSome readers

• Unable to install Microsoft Store apps when Windows Updates are disabled

  This article describes how to go about installing updates for Microsoft Store apps when Windows Updates have been disabled. ### **Problem** When Windows Updates have been disabled Few readers

• Wake on LAN Troubleshooting (Windows Edition)

  ### 🔍 Scanning Your Network 1. [**Download WakeMeOnLAN**](https://www.nirsoft.net/utils/wake_on_lan.html) 2. **Launch WakeMeOnLan**: Run `WakeMeOnLan.exe`. No installation is requiFew readers

• Cannot install .NET Framework 3.5

  Cannot install .NET Framework 3.5 This article describes a scenario in which .NET Framework 3.5 can't be installed due to Windows Updates being disabled (which is required) ### **PFew readers

• 🧪 iPerf3 Network Speed Testing Guide

  **iPerf** is an open-source network performance measurement tool developed by the Internet Performance Working Group. It allows users to test network throughput by creating **TCP**Few readers

ggRock Administration

• Updating Games, Apps, or Other Software with ggRock (from a ggRock VM)

  Updating Games, Apps, or Other Software with ggRock (from a ggRock VM) This article describes the general procedure for updating games, apps, or other software when using ggRock, uPopular

• Recommended Game Launcher Configuration

  Recommended Game Launcher Configuration This article describes recommended game launcher configuration when installing to your games drive ### **Table of Contents** ### [Battle.netPopular

• Installing or Updating the ggLeap Client on a ggRock Machine

  ## Installing or Updating the ggLeap Client on a ggRock Machine This article describes steps necessary to install or update the ggLeap client on a ggRock Machine. ### General OutliSome readers

• ggRock Machines

  ## Machines A visual guide to the Machines tab and all of its features. The main view of the ggRock Web UI is the Machines tab. On the Machines tab, several columns display informaSome readers

• Epic Games Launcher - Multiple System Images

  This article describes steps necessary to mitigate extra administrative work when using the Epic Games Launcher with Multiple System Images. ### **Problem** Multiple System Images Some readers

• Changing the Owner of a ggRock Server

  This article describes steps necessary to change the owner user of a ggRock server (this is the user that can perform offline actions). ### **Problem** As a center owner, it may beSome readers

• ggRock Web UI Overview

  A visual guide to the new and improved ggRock Web UI. ### ggRock Web UI Overview ![](https://ggcircuit.atlassian.net/wiki/download/attachments/15861145/undefined-Mar-31-2025-12-36-Some readers

• Adding new Drives to your Array

  ## Easy steps on how you can add new drives to your Array Once you have seated the new drives on your server #### Click configure Array ![](https://ggcircuit.atlassian.net/wiki/dowSome readers

• Using a single ggRock Game Image with Multiple System Images

  Using a single ggRock Game Image with Multiple System Images This article describes how to configure one game image to be used with multiple system images ### **Problem** Your CentSome readers

• ggRock Administration

  ### **Introduction and Theory** * [**How ggRock works**](https://help.ggcircuit.com/knowledge/how-ggrock-works) * [**Writebacks and Snapshots**](https://help.ggcircuit.com/knowledgSome readers

• Updating Games, Apps, or Other Software with ggRock (from a Physical Machine)

  This article describes the general procedure for updating games, apps, or other software when using ggRock, using a physical machine. ### **Problem** A game, application, or other Some readers

• VII. - 🖼️ Create, Configure, and Test ggRock Images

  This guide walks you through setting up your **System Image** and **Games Image** in ggRock, and testing that everything works smoothly via PXE boot. --- Table of Contents ### **InSome readers

• 🎮 ggRock Games Drive: Recommended Configuration

  This guide provides recommended best practices for organizing your **Games Drive** in a ggRock environment. While there’s flexibility based on your preferences, following these guiSome readers

• Separating System Image from Games Images in ggRock

  Description of a request to hold system and game images on separate drives or arrays.**Problem** It may be desirable to separate System Images from Game Images in terms of the ggRoFew readers

• How to Install ggLeap to ggRock Machine

  Exit Language: English This article describes steps necessary to install the ggLeap client to a ggRock Machine. ![](https://ggcircuit.atlassian.net/wiki/download/attachments/158603Few readers

• Set Machine Hardware Name from ggRock

  This article describes how the user can set the name for the Machines using ggRock and ggLeap. **NOTE:** *As of ggRock 0.9, it is no longer necessary to run scripts such as this onFew readers

• ggRock Images

  Images A visual and thorough guide to the Images tab. ### **Table of Contents** * [**About**](https://help.ggcircuit.com/knowledge/images#About) * [**Image Compatibility**](https:/Few readers

• ggLeap Startup Commands with Diskless Boot

  ggLeap Startup Commands with Diskless Boot This article aims to explain the process of configuring ggLeap startup commands when using a diskless boot solution ### **Problem** ggLeaFew readers

• 🔐 ggRock Security

  This article outlines the key security considerations you should take into account when planning to integrate ggRock into your infrastructure. --- ## 🧱 Infrastructure Exposure TherFew readers

• 🔥 Configuring iptables for ggRock Functionality

  This guide provides a reference configuration for setting up the `iptables` firewall to permit proper ggRock server and client functionality. > 📝 **Note:** > Replace any placeholdeFew readers

• ggRock Image Creation Tool Manual (Deprecated)

  A thorough guide to the (now deprecated) ggRock Image Creation Tool ### **Introduction** The ggRock Team acknowledges that a wide variety of hardware configurations exist in centerFew readers

• 🧠 How to Find the ggRock Server Address Using Command Prompt

  --- This article explains how to quickly locate the **ggRock Server IP address** using the built-in `ipconfig /all` command. The default gateway is typically your router’s IP addreFew readers

• Updating ggRock from the Command Line

  Updating ggRock from the Command Line This article describes the necessary steps to update ggRock from the command line. In some cases it may be desirable to run updates for ggRockFew readers

• Quick Guide on How to Use Wushowhide

  ## Wushowhide is a Microsoft troubleshooting tool that allows users to manage Windows updates by hiding or showing specific updates. It is useful for preventing the installation ofFew readers

• ggRock Server and Application Ports

  This article describes the ports required for functionality of the ggRock application and Debian server OS administration. ### **Network Ports** This is the list of all ports requiFew readers

• Converting your Array from RAID0-RAID10 and RAID10-RAID0

  ## This article details steps necessary to convert from a RAID0 Array configuration to a RAID10 redundant configuration and back again. ### **Problem** If you did not configure a rFew readers

• ggRock Server NIC speed checking

  ## This article describes steps necessary to check the NIC speed of your ggRock Server using the ifconfig command. ### **Check ggRock Server NIC Speed** 1. Access the server consolFew readers

• Steps to locate your ggRock Server IP address

  ## The intention of this article is to provide different ways to locate your ggRock server for admin tasks. **Open** a **Command Prompt** window on a PC booted to your ggRock serveFew readers

• Installing ggLeap to ggRock Machine

  ## This article describes steps necessary to install the ggLeap client to a ggRock Machine. Login to the ggLeap webadmin and download the ggLeap installer. ![](https://ggcircuit.atFew readers

• How to verify the status of the ggRock Service

  ## This article describes steps necessary to check the status of the ggRock server application using systemctl. ### **Check the status of the ggRock service** 1. Access the server Few readers

Using ggRock

• Automated Secure Boot Enrollment with ggRock

  || This guide provides a step-by-step walkthrough for enabling Secure Boot Keys Auto-Enrollment, a feature increasingly required by modern PC games and software platforms. --- ## 🛑Some readers

• Grafana Stats

  Some readers

• Server Stats

  This article describes the "Stats" tab within the ggRock Web UI. ### **Accessing Grafana** 1. Click the "Stats" tab at the top-right corner of the ggRock Web UI. 2. The Grafana logFew readers

• ggRock Stats (Grafana) Manual

  This article aims at explaining different ways ggRock Stats (Grafana) can be utilized to monitor and troubleshoot existing issues. ### **Network Cards (NICs)** ### **Stats setup** Few readers

ggRock Troubleshooting

• ggRock System Image Windows Driver Installation (Missing Device Drivers)

  ### **Problem** General system instability, USB device issues, or other issues centered around inability to use devices, or devices non-functional. ### **Solution** Ensure that allPopular

• ggRock Client Machine boot stuck on "Media test failed, check cable."

  Client Machine boot stuck on "Media test failed, check cable." Media test failed check cable ### **Problem** The following error appears on bootup: PXE-E61: Media test failure, chePopular

• ggRock Fix BSOD on Reboot or Shutdown

  For customers experiencing a blue screen of death (BSOD) on restart or shutdown of their system. 1. Boot or reboot a PC to your latest system image snapshot 1. In ggRock enable **KSome readers

• Powering on all Machines in the center only results in a few being turned on

  Powering on multiple systems ### **Problem** When powering on all machines, only a few of them successfully boot. ### **Solution 1** The best solution to this problem is to configuSome readers

• ggRock Troubleshooting

  ### **Booting Machines** * [ggRock Machine Secure Boot Violation when booting with a UEFI BIOS](https://ggcircuit.atlassian.net/wiki/x/yQfy) * ggRock Client Machine boot stuck on "Some readers

• Grafana Repository Issue (2025 Version)

  ### What’s Going On? * The repository’s key (fingerprint `B53AE77BADB630A683046005963FA27710458545`) expired on **2025‑08‑23**. * This expired key causes the InRelease file signatuSome readers

• How to check the status of the ggRock Service

  This article describes steps necessary to check the status of the ggRock server application using systemctl. ### **Check the status of the ggRock service** 1. Access the server conSome readers

• ggRock Client Machine boot stuck on "Filename: http://xxxxxxxx... [connecting]

  ggRock Client Machine boot stuck on "Filename: [http://xxxxxxxx...](http://xxxxxxxx...) [connecting] This article describes a scenario in which client PCs fail to boot due to an inSome readers

• ggRock Web UI Inaccessible, ggRock Client Machines will not boot (Advanced).

  This article describes a scenario where the root filesystem is full, resulting in Web UI inaccessibility and failure to boot Machines. ### **Problem** The ggRock Web UI is inaccessSome readers

• Cannot access ggRock Web UI, This site can't be reached

  This site can't be reached This article describes a workaround and a solution to an issue which might prevent access to the ggRock Web. ### **Problem** Cannot access the ggRock WebSome readers

• 🛠️ Troubleshooting: Add Hardware Wizard Fails for Multiple Drivers on ggRock

  If the **Add Hardware** wizard in ggRock fails for multiple drivers, the issue may stem from the **Toolchain VM not obtaining an IP address**. This guide walks you through verifyinSome readers

• ggRock Client Machine Used to Build Image - Cannot Boot to System Image

  ### **Problem** Cannot boot the Machine used to build a System Image via ggRock. If the system does boot successfully, changes to the System Image made do not appear in ggRock, no Some readers

• ggRock Client Machine boot stuck on "No DHCP or proxyDHCP offers were received."

  ### **Problem** The following error appears on bootup: PXE-E51: No DHCP or proxyDHCP offers were received. ![](https://ggcircuit.atlassian.net/wiki/download/attachments/15861375/unSome readers

• Network Driver and RAM Issues

  This article describes a scenario which resulted in ggRock Machine hangs, blue screens, and general instability ### **Problem** Systems booted to ggRock frequently hang while updatSome readers

• How to utilize memtest to test your ggRock server's memory

  Problem Client crashes, BSOD (blue screen), and other performance and reliability issues can be related to the RAM in your ggRock server if it is not ECC RAM. Solution Install and Some readers

• ggRock Machine Secure Boot Violation when booting with a UEFI BIOS

  Secure Boot Violation Invalid signature detected. Check Secure Boot Policy in Setup Reset/Clear Cryptographic Keys Disable Secure Boot ggRock Machine Secure Boot Violation when booSome readers

• Esportal AntiCheat Causes Systems Freezes and Slowness

  This article describes a (yet-unresolved) issue which corresponds to the installation of the Esportal software on a ggRock-managed Machine After installation of the Esportal clientSome readers

• ggRock Client Machine Blue Screen "IO1_INITIALIZATION_FAILED"

  ### **Problem** Numerous ggRock Machines receive a Blue Screen of Death indicating "IO1\_INITIALIZATION\_FAILED". ### **Solution** Remove internal hard drives from the Machines in Some readers

• ggRock indicates a VM is running when it is not, cannot control VM, internal server error

  ### **Problem** The ggRock server says a VM is running even when it is not. Cannot reboot the VM, shutdown the VM, or delete the VM. ### **Solution 1** Restart the ggRock service 1Some readers

• ggRock Expand your root logical volume

  Here’s a polished version of your guide with a professional tone, concise phrasing, and emojis as bullet points for clarity and engagement: --- # 🔧 Expanding the Root Logical VolumSome readers

• 🪟 How to Activate Windows on ggRock Systems

  Seeing that pesky **“Activate Windows”** watermark on your Machines? Whether it's showing up on the desktop or bleeding through the ggLeap UI — don't worry, we've got you covered! Some readers

• Cannot perform a remote backup to a Debian target server due to disabled root SSH access

  Unlocking SSH Under Root on Debian OS Target Server Via Terminal for Remote Backup ### **Problem** Cannot perform a remote backup to a Debian target server. Debian has SSH access uSome readers

• PXE Boot Troubleshooting

  This article details steps to troubleshoot connectivity during the PXE boot phase of ggRock ### Problem Computers fail to PXE boot with "No More Network Devices" or any other PXE-rSome readers

• Detected Hardware Unit Hang

  Detected Hardware Unit Hang. This article aims to help users troubleshoot Detected Hardware Unit Hang errors that usually lead to a heavy performance impact on client PCs. This errSome readers

• FIFA 23 Install Guide (Windows 10 | ggRock)

  Guide on how to install FIFA 23 to avoid BSOD or boot loop issues for Windows 10 | ggRock ### Step 1 * Boot up your VM in local drives mode ### Step 2 * Log in to your EA Account aSome readers

• ggRock Client Machine boot stuck on "No more network devices"

  Connection timed out ([http://ipxe.org/4c126092)](http://ipxe.org/4c126092)) No more network devices. ### **Problem** The following error appears on bootup: Connection timed out ([Few readers

• How to modify network settings with the ggRock Image Creation Tool

  ### **Problem** After some major feature updates (e.g. to Windows 10 20H2) the system image may be rendered un-bootable. ### **Solution** ### 1. Create a VM. **Create** (if not alrFew readers

• Internal Server Error, No Records Available, Machines and Array tabs Empty

  This article summarizes and provides a solution for a situation which can result in internal server errors and blank displays for Machines, Array, and Images ### Problem "Internal Few readers

• ggRock Client Machine Black Screen with Mouse Cursor Only

  Only A black screen with only a mouse cursor is displayed ### **Problem** PCs randomly display only a black screen with a mouse cursor. ### **Solution** Do not boot PCs with monitoFew readers

• 🛠️ Troubleshooting Client PC Performance Issues

  ## 🧪 Step-by-Step Diagnostic Procedure When a client machine is reported to be sluggish or underperforming, follow these steps to investigate: --- ### 1. 🌐 Check Network ConnectionFew readers

• ggRock Client Machine boot stuck on "proxyDHCP offers were received. No DHCP offers were received."

  No DHCP or proxyDHCP offers were received. ### **Problem** The following error appears on bootup: PXE-E52: proxyDHCP offers were received. No DHCP offers were received. ![](https:/Few readers

• ggRock Client Machine Blue Screen - "inaccessible boot device"

  ### **Problem** The following blue screen appears: INACCESSIBLE\_BOOT\_DEVICE ![](https://ggcircuit.atlassian.net/wiki/download/attachments/15861259/undefined-Mar-31-2025-02-26-41-Few readers

• Cannot boot one system, unable to delete from ggRock Web UI

  ### **Problem** A single PC in the center is unable to boot, and it cannot be deleted from the ggRock Web UI. The error message displayed may indicate "no more network devices". ##Few readers

• Slow machines and freezes - Network Cable Issue

  ### **Problem** When booting several clients at once, or performing tasks that require large amounts of bandwidth (e.g. updating games), performance is slow on ggRock Client MachinFew readers

• Grafana Stops Working After Debian Updates

  This article explains steps necessary to work around an issue that presents after installing a new version of Grafana through Debian OS Updates. ### **Problem** Grafana Statistics Few readers

• Advanced: Remove current owner / license from a ggRock server

  Use this procedure when you need to dissociate a ggRock server from its current center — for example when the server is being sold or transferred so the buyer can register it to a Few readers

• Grafana Repository Issue

  || Hey there traveler! || There’s a new version of this article available here: || Grafana Repository Issue (2025 Version) ### Problem The following error is displayed during the rFew readers

• 🛠️ Troubleshooting: ggRock Client Agent Not Starting at Boot

  In some cases, especially during trial installations or new deployments, a client machine may fail to appear under the **Hardware** tab in the ggRock UI. This is often caused by thFew readers

• ggRock Client Machine boot stuck on "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"

  Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key BIOS Configuration ggRock Server Check ### **Problem** The following error appearsFew readers

• Call of Duty: Warzone accounts shadowban using ggRock

  || This article is created with the goal to help users experiencing their center CoD:Warzone accounts being shadowbanned troubleshoot the cause We have received reports from some cFew readers

• Unable to locate target IQN errors in ggRock log

  ### **Problem** When viewing the ggRock log on the server, messages such as the following may appear: iSCSI Login negotiation failed. Unable to locate Target IQN: iqn.YYYY-MM.com.gFew readers

• ggRock License Inactive - Expired

  Expired appears in the ggRock Web UI. PCs will not PXE boot to ggRock successfully. ### **Problem** Systems fail to boot to ggRock coupled with red text at the top of the ggRock WeFew readers

• Windows Blue Screen on ggRock Boot after installation of some game titles

  Configure the setting pictured found via Control Panel -> System and Security -> System. ### Problem After installing some game titles or otherwise modifying the Windows "Crash DumFew readers

• ggRock Machine Boot stuck on "Could not boot image: Error 0x3d222083"

  ### **Problem** The following error occurs during the boot process: Boot from SAN device 0x80 failed: Error 0x3d222083 ([http://ipxe.org/3d222083](http://ipxe.org/3d222083) ) CouldFew readers

• How to update network configuration using the ggRock Image Creation Tool

  ### **Problem** After some major feature updates (e.g. to Windows 10 20H2) the system image may be rendered un-bootable. ### **Solution** ### 1. Create a VM. **Create** (if not alrFew readers

• ggRock Machine Screen Resolution and Refresh Rate Settings

  ggRock Machine Screen Resolution and Refresh Rate Settings This article describes how to set the screen resolution and refresh rate of a ggRock Machine which has ggLeap installed. Few readers

• ggRock Client Machine boot stuck on "Could not locate boot server."

  Could not locate boot server. ### **Problem** The following error appears on bootup:PXE-E78: Could not locate boot serverSolution ![](https://ggcircuit.atlassian.net/wiki/download/Few readers

• Can't apply writeback "Keeping writeback for an old snapshot is not allowed"

  ### **Problem** When applying writebacks from a Machine, an error message indicating "Keeping writeback for an old snapshot is not allowed" appears, making it impossible to keep wrFew readers

• Empty UI but PCs boot, console displays "Failed to add dependency on libvirtd, ignoring: Unknown error -22"

  systemd[1]: /lib/systemd/system/ggrock.service:3: Failed to add dependency on libvirtd, ignoring. Unknown error -22 ### **Problem** The following error appears on the server consolFew readers

• How to use Memtest to check the memory of your ggRock server

  ## This article serves as a basic guide to validating the reliability of the RAM in your ggRock server. Problem Client crashes, BSOD (blue screen), and other performance and reliabFew readers

• ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"

  ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory" ### **Problem** The following error appears on bootup: Nothing to boot: No such file or directory (Few readers

• ggRock Client Machine boot stuck on "Start PXE over IPv4"

  Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key BIOS Configuration ggRock Server Check ### **Problem** The following error appearsFew readers

• ggRock Machines Have Incorrect Drive Letter for Games Image

  This article details necessary steps to resolve a condition which may prevent games launching due to incorrect drive letter assignment for your games drive. ### **Problem** For theFew readers

• Keep Writebacks doesn't get Enabled

  **Problem:** Keep writeback fails to get enabled even after enabling it multiple times. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/image-26_1yFew readers

• 🧩 PXE Boot Fails with PXE-E21 (Remote Host Cancelled)

  🧩 PXE Boot Fails with PXE-E21 (Remote Host Cancelled) Caused by Rogue DHCP Helper or Secondary DHCP Server 🔎 Overview This issue occurs when a ggRock server is configured for full DHCP + PXE, but another device on the same network segment is also responding to DHCP requests. Common client error: This is almost always caused by: A DHCP helper (IP helper-address) A second DHCP server A PXE responder (Acronis, WDS, etc.) A network deviceFew readers

• After a new installation of ggRock, unable to change password or log in due to being returned to the initial login screen (0.1.853 ONLY)

  Change password screen appears briefly when logging in the first time on a new ggRock install, however the password cannot be changed ### **Problem** After a new installation of ggFew readers

• Cannot delete old snapshots to free up space (Internal Server Error)

  **Problem** When attempting to delete snapshots, "Internal Server Error" may be displayed at the top-right corner of the ggRock Web UI. The ggRock Log may contain the following errFew readers

• Counter-Strike: Global Offensive - Trust Factor Issues - ggLeap Client

  This article describes issues related to Counter-Strike: Global Offensive and ggLeap statistics gathering. ### **Problem** Playing Counter-Strike: Global Offensive results in a pooFew readers

• ggRock Client Machine boot stuck on Windows loading icon (spinning dots)

  ### **Problem** Upon booting a ggRock-managed client, the operating system never loads, but rather becomes stuck at the Windows loading screen with a spinning indefinite progress iFew readers

• ggRock Client Machine has either minor hardware differences, or has the same hardware but requires re-installing drivers to function

  ### **Problem** In this example, one Machine in the center has the same hardware, however, the graphics driver does not load on system boot. This can apply to almost any case of a Few readers

• Grafana - Conflicting Values set Error

  You're getting this error because your system has **conflicting** `Signed-By` **values** for the same APT source (`[https://apt.grafana.com`).](https://apt.grafana.com`).) That meaFew readers

• ggRock Machines missing from Machines tab after Linux Kernel Update - HTTP 5xx Server Error No More network devices

  This article details linux administration tasks necessary if a Linux kernel update results in an inability for ggRock to function. ### **Problem** ggRock Machines are missing from Few readers

• ggRock VM boot stuck on "Booting from SAN device 0x80"

  ### **Problem** Attempting to power on a VM results in the boot process hanging with an indefinite progress indicator from Windows, and/or "Booting from SAN device 0x80" as the lasFew readers

• ggRock Client Machine boot stuck on "No boot filename received."

  ### **Problem** The following error appears on bootup: PXE-E53: No boot filename received ### **Solution** ![](https://ggcircuit.atlassian.net/wiki/download/attachments/15861273/unFew readers

• ggRock Server Unreachable, ZFS crashing, ggrock-linux-configurator not updating IP

  ggRock Machines Unable to Boot Error Message "Internal Server Error" is displayed in the ggRock Web UI whenever you click on the "Machines" or "Array" tab. Troubleshooting steps inFew readers

• ggRock Client Machine boot stuck, Array Full

  ### **Problem** One or more ggRock Client Machines hang at PXE boot before booting into windows. An error indicating that the Array is full appears at the top of the ggRock Web UI:Few readers

• Internal Server Error: No records found. The Machines and Array tabs are empty.

  ## This article summarizes and provides a solution for a situation which can result in internal server errors and blank displays for Machines, Array, and Images ### Problem "InternFew readers

• Cannot log into the ggRock Web UI

  ### **Problem** When attempting to log into the ggRock Web UI, a "Username or password is incorrect." error is displayed in the upper-right corner of the ggRock Web UI. ### **SolutFew readers

• ggRock Machines consume twice the IP addresses. Double provisioning of IP addresses for ggRock

  ### **Problem** Each system consumes two IP addresses during boot time, therefore it is possible to exhaust IP lease space if the address space is too small. ### **Solution 1** BasFew readers

• When using a RAID 5 Array, space is not displayed appropriately in the ggRock Web UI Array Tab

  ### **Problem** The ggRock Array is configured as RAID 5. After RAID parity, the Array usage/free space is misrepresented which may result in running out of space on the array premFew readers

• Getting Device Ready Boot Loop After Image Creation

  ### Problem After creation of a new image using the ggRock Image Creation Tool (In this case, Windows 10 Education Edition Build 21H1), the system's boot loop (In this case, AlienwFew readers

ggRock Settings

• Updates

  Exi * [**Update Safety**](https://app.crisp.chat/website/574ccbdb-fedc-4721-8ca2-1639892b6db8/helpdesk/articles/en/9448f129-85bb-43eb-aa94-5783bc6017ef/) * [**Badging**](https://apSome readers

• Settings

  A visual and thorough guide to all settings available in ggRock Ex anguag Eli ### **Table of Contents** * [**General**](https://app.hubspot.com/knowledge/8226353/edit/57366107989#hSome readers

• ggRock Settings Graphical Overview

  Few readers

ggRock Array

• Array

  Array Addition, Removal, and Configuration of disks, management of arrays. ### **Table of Contents** * [**About**](#) * [**Array Status**](#) * [**Viewing Drive Information**](#) *Some readers

• How to add new Drives to your Array

  Easy steps on how you can add new drives to your Array Once you have seated the new drives on your server #### Click configure Array ![](https://ggcircuit.atlassian.net/wiki/downloSome readers

• Replacing all ggRock Array Drives (Forklift Storage Upgrade)

  This article outlines the procedure for performing a "forklift" upgrade of all drives in your ggRock array. This process involves replacing all existing array drives with new ones,Some readers

• 🔐 A Guide to RAID Array Types – Ranked by Data Security

  When setting up your ggRock system, choosing the right RAID type is crucial for balancing **data protection**, **performance**, and **storage capacity**. Below is a ranked list of Few readers

• How to Convert your Array from RAID0-RAID10 and RAID10-RAID0

  This article details steps necessary to convert from a RAID0 Array configuration to a RAID10 redundant configuration and back again. ### **Problem** If you did not configure a reduFew readers

• TRIM Management

  This article summarizes the TRIM process and how ggRock uses this built-in facility of your hardware to maintain optimal performance. ### What is TRIM? Trimming is the process of eFew readers

ggRock Images

• Images

  Images A visual and thorough guide to the Images tab. none --- ### **About** Images are a logical way to categorize and organize the data we wish to store in ggRock. We refer to imPopular

• ggLeap and ggRock Network Communication Requirements

  This article aims to provide network communication requirements for cloud-hosted ggCircuit services ### **Outbound IPs** * **Fastly:** ggLeap API runs through Fastly, requiring theFew readers

• Automated Snapshot and Writeback Removal

  || This article details the settings and usage of the automated snapshot and writeback removal facility within ggRock. ### **Problem** Without maintenance, over time snapshots willFew readers

ggRock Machines

• Machines

  Machines A visual guide to the Machines tab and all of its features. The main view of the ggRock Web UI is the Machines tab. On the Machines tab, several columns display informatioFew readers

• Virtual Machines

  Creating and Using Virtual Machines Exit Language  ### *Few readers

• ggRock Virtual Machines Administration manual

  This article aims to help users set up their ggRock Virtual Machines (VMs) as well as manage and operate them This functionality allows you to create Virtual Machines running basedFew readers

• Changing a VM's Screen Resolution

  1. Boot up a VM in ggRock. 2. Put the VM in Admin Mode 3. When in Admin mode, hold Shift and Press Windows - it will reboot. 4. Click Troubleshoot>Advanced>UEFI Settings 5. Go to DFew readers

ggRock Installation

• IV. - 🖥 Install the ggRock Server Application

  This guide walks you through the first-time installation of the ggRock Server Application. The process is mostly automated 🛠️ but does include some command-line work and basic fileSome readers

• Install ggRock (Deprecated)

  ## This article helps guide the user through the second step of the installation - installing ggRock application package. In order to install ggRock you should have a server with DSome readers

• VI. - ⚙️ Configure the ggRock Array

  --- This guide walks you through your **first-time ggRock Array setup**. The Array stores all your Windows system images and game/application images. Getting this right ensures speSome readers

• Install the Debian OS on Your Server

  ## This article describes the procedure for installing the recommended ggCircuit-Provided Unattended Debian OS Netinstall ISO image. ### **Table of Contents** * [**Executive SummarFew readers

• Install Guide - ggRock Server Application

  ## This guide provides a walkthrough of necessary steps for installing the ggRock application for the first time. #### Access Server Console Access the server console via a direct Few readers

• Appendix I: Multiple Server Network Interfaces

  This article outlines alternate steps for configuring the network if your server has multiple Network Interface Cards (NICs) installed. --- ## ⚙️ Configure the Network 1. On the **Few readers

• V. - 🚀 First-time Setup and Accessing the ggRock Server Application

  This guide provides step-by-step instructions for accessing the ggRock Server Application (ggRock Web UI) for the first time. The process involves logging in with a ggLeap account Few readers

Getting Started with ggRock

• Update Windows System Image using Seamless Boot

  This article describes necessary processes for installing the latest security updates or feature updates in a ggRock System Image. ### **Problem** Microsoft has released security aSome readers

• Adding a New Machine Type to a ggRock Image using the ggRock Seamless Boot Procedure

  Adding a New Machine Type to a ggRock Image using the ggRock Seamless Boot Procedure This article details processes for adding a new PC/motherboard type to an existing ggRock systeSome readers

• ggRock Installation Guide

  ggRock Installation This master articles describes the entire process of the ggRock installation from start to finish, including special cases ggRock installation requires a set-upSome readers

• 📘 About ggRock - Table of Contents

  ### **ℹ️** **About ggRock** Articles in this section contain general information about ggRock and its usage. ### ⚙️ **How ggRock works** This article describes the basics of the ggSome readers

• Adding a New Machine Type to a ggRock Image using the ggRock Image Creation Tool (Deprecated)

  This article details processes for adding a new PC/motherboard type to an existing ggRock system image using the ggRock Image Creation Tool. Langue:**Problem** A new Machine type oSome readers

• Adding a New Machine Type to a ggRock Image using the ggRock IC Tool (Legacy Process)

  This article details processes for adding a new PC/motherboard type to an existing ggRock system image. ### **Problem** A new Machine type or motherboard type appears within your gSome readers

• Update Windows System Image using ggRock Image Creation Tool (Deprecated)

  This article details the process updating Windows System Image for ggRock, including Windows 2004 and Windows 20H2+ (2020+) To update ggRock from the currently recommended 1809 to Few readers

Windows Installation

• ggRock Windows 11 Support

  This article summarizes the ggCircuit support stance for Windows 11 with regard to the ggRock product. ggRock fully supports Windows 11Few readers

ggRock FAQ

• 📥 How Writebacks and Snapshots Work in ggRock

  This article covers the fundamentals of ggRock’s diskless boot system—specifically, how **Writebacks** and **Snapshots** are used to manage changes to your Images. --- ## 💾 What IsPopular

• ggRock User Login Questions

  Common questions centering around ggRock Login ### **Q: How do I add multiple users to ggRock?** A: ggRock 1.0 includes a user management and permissions system. ### **Q: How is thSome readers

• 🧠 ggRock Basics: How It Works

  This article introduces the core concepts of ggRock, designed to help beginners understand the fundamentals of diskless booting. --- ## What is ggRock? ggRock is a **diskless boot Few readers

• 🛍️ ggRock Bring Your Own Server FAQ

  To ensure the best performance and support experience, we recommend centers using ggRock image management software rely on a **ggCircuit-supplied and configured server**. ### Q: MyFew readers

• 🔐 ggRock Licensing

  This article breaks down how ggRock licensing works, what restrictions apply, and how to stay within the limits of your license. --- ## 📘 Basic Licensing Concepts ggRock offers twoFew readers

• What version of Debian is supported by ggRock?

  ## The purpose of this article is to provide timely and accurate information regarding OS support requirements for the ggRock server application. ### ggRock supports Debian 11 (BulFew readers

• 🖥️ ggRock Hardware Requirements

  This article outlines the recommended hardware for ggRock and addresses common hardware-related questions. --- ### Hold Up! || If you're inundated with all this information don't wFew readers

• ❓ ggRock FAQ – You've Got Questions, We've Got Answers!

  ## **Hold Up!** || If you're inundated with all this information don't worry, we're here to assist! || Reach out to us at sales@ggcircuit.com || We'll be more than happy to discussFew readers

Debian Server OS Administration

• ⏰ Scheduling a Reboot in Advance on Debian Linux (Using shutdown)

  || To schedule a reboot for 5:30 PM today (based on the number of minutes from now), with a time check, follow these steps. 1. **Check Server Time:** * Open a terminal and log in. Some readers

• How to find your ggRock Server IP

  The intention of this article is to provide different ways to locate your ggRock server for admin tasks. Language 1. Open a Command Prompt window on a PC booted to your ggRock servSome readers

• 🌐 [Advanced] PXE Boot Across Subnets

  ## 🧩 Overview This guide covers a more advanced ggRock PXE boot scenario involving clients located across multiple subnets, VLANs, or network segments. --- ## 🛠️ Problem In complexSome readers

• 🖥️ Accessing the Debian Control Panel (Optional but Recommended)

  For the smoothest setup experience—including copy-paste support and visual configuration—we recommend using the **Debian Control Panel**. Here’s how to access it from a web browserFew readers

• How to Check ggRock Server NIC Speed

  This article describes steps necessary to check the NIC speed of your ggRock Server using the ifconfig command. Languag ### **Check ggRock Server NIC Speed** 1. Access the server cFew readers

• How to Access the Debian ggRock Server Console

  This article describes how to access the console of your Debian server running ggRock. You can access the server console via a direct connection to the server, SSH, or via Debian CFew readers

• ⚕️ ggRock Remote Access (Static IP) Configuration

  Configuring a **static IP address** on your Debian-based ggRock server is essential for consistent network communication and remote access. Here's a streamlined guide to set it up:Few readers

• 📝 Enable Persistent Logging in Debian

  By default, **ggRock** does **not** configure your Debian server to keep logs between reboots. This means important logs may be lost after a restart—which can make troubleshooting Few readers

• Guide to Installing a Custom SSL Certificate (Advanced)

  ## This unofficial guide to installing a custom SSL certificate on a ggRock server. ### Problem A custom SSL certificate may be desired based on company policy, or to enhance the sFew readers

• 🌐 Set System Language/Locale to en_US.UTF-8 (Required for ggRock)

  ### ❗ Problem The ggRock Server Application **requires the system locale to be set to** `en_US.UTF-8` to function properly. Using a different locale may cause: * Errors on the **ArFew readers

• Prevent Debian from Failing to Boot When a USB Backup Drive Is Missing

  Prevent Debian from Failing to Boot When a USB Backup Drive Is Missing When a removable drive (such as a USB backup disk) is listed in /etc/fstab, Debian will attempt to mount it during boot. If the device is missing, the system may pause while waiting for the device to appear. This article explains how to configure the mount so the system boots normally even if the USB drive is not connected. 🧩 Overview If a device listed in /etc/fstab cannot be mounted, systemd may: Delay bootFew readers

• ggRock IPTABLES firewall Configuration

  ## This article is meant as a reference for how to configure the iptables firewall to permit ggRock functionality. Replace any placeholder values such as X.X.X.X/X and Y.Y.Y.Y/Y wiFew readers

• 🔐 Enabling Remote Root SSH Access

  Sometimes, ggCircuit staff may request that you enable remote SSH access as the `root` user. This allows them to assist with system administration, image backups/restores, or troubFew readers

• 🔐 Accessing a Debian Linux Host Using WinSCP

  This guide walks you through using **WinSCP**, a free SFTP and FTP client for Windows, to connect to your Debian Linux host. WinSCP allows for secure file transfers and basic file Few readers

• 🔓 Enabling Root Login in Debian Control Panel (Debian 12)

  By default, Cockpit restricts root user logins via the `disallowed-users` list. To allow root access, you'll need to remove the `root` entry from this file. ### ✅ Steps to Enable RFew readers

• Setting your ggrock server back to DHCP so that it may get a new IP address

  Grab a copy of these commands before proceeding ip a cat /etc/network/interfaces cat /etc/resolv.conf Once that is done, we need to make a backup of the interface file cp /etc/netwFew readers

• 🔄 Replacing the Network Card in Your ggRock Server

  ### ❗ Problem You need to replace or upgrade the **network card** in your Debian-based ggRock server—either due to failure, hardware upgrade, or performance reasons. --- ### ✅ SoluFew readers

• 🗄️ggRock Server NIC Teaming / Bonding / Link Aggregation

  This guide outlines recommended bonding configurations between a ggRock Server and network switches to ensure optimal performance and reliability. --- ## 📚 Table of Contents 1. [AbFew readers

Debian Server OS Troubleshooting

• Wake on LAN Troubleshooting (Debian/ggRock Edition)

  --- none ## Part 1: Debian Linux – Sending a Wake-on-LAN Magic Packet 1. **Install a WOL utility** ``` sudo apt update sudo apt install wakeonlan ``` 2. **Enable “magic-packet” on Some readers

• View the ggRock Server Log

  This article describes steps necessary to view the log for the ggRock Server Application using journalctl. Exit Language: ### **View the ggRock Server Log** 1. Access the server coFew readers

ggRock Scheduler

• ggRock Scheduler - Adding New Behavior

  Behaviors are defined as a collection of related entries that describe the behavior of a machine. Similar to our ggLeaps very own PC groups function. It lets you apply schedule to Few readers

• ggRock Scheduler

  This feature allows users to schedule a machine to Turn on, Restart or Shutdown. This also allows users to easily switch between their local drives powering the PCs and ggRock takiFew readers

PC Hardware Administration and Troubleshooting

• How to Create a UEFI Bootable Memtest USB Drive

  This article explains how to download the UEFI-compatible `memtest.efi` binary and copy it to a USB flash drive in Windows, setting it up as `/EFI/BOOT/BOOTX64.EFI` so that the driPopular

• VIII. - 🖧 Configure Client Machines for Network/Diskless (PXE) Boot

  This guide walks you through BIOS configuration of your machines. --- Table of Contents ### **Instructions** In order to install and set up ggRock we would need to complete followiSome readers

• NIC stuck on 10/100 speed

  This article aims to help users resolve any issues with server or client NICs being stuck on using 10/100 Mb instead of full 1Gb and above. This issue can have many root causes. PlSome readers

• How to Setup Wake-on-Lan (WoL)

  This guide will show you how to enable Wake-on-LAN (WoL) on your computer, allowing you to remotely power it on over your network. --- ✅ **Prerequisite:** 💻 A computer that supportSome readers

• 🔧 BIOS Configuration for PXE Boot FAQ

  Follow these steps on each client machine to prepare it for PXE/iSCSI booting via ggRock. --- ## **ASRock** 1. **Access BIOS** * Press **DEL** at startup 2. **Disable Secure Boot**Some readers

• 🧯 BIOS Update Troubleshooting: System Won’t Boot to ggRock

  ## ❗ Problem After performing a **BIOS update**, your system may no longer boot properly to **ggRock**. This can happen due to hardware changes or altered firmware behavior introduSome readers

• 🛡️ Configuring Secure Boot BIOS Settings for ggRock

  To successfully boot Windows 10 or Windows 11 over PXE/iSCSI using ggRock, Secure Boot must be properly configured. This includes: 1. **Enabling Secure Boot** 2. **Switching to CusSome readers

Debian Server OS Installation

• Install Debian OS (Deprecated)

  ## This article helps guide the user through the first step of the installation - Debian (Linux) OS. ### **Phase 1. Download and prepare flash drive** Download Debian 10 x86-64 .ISSome readers

• Appendix II: 🛠️ Installing Debian on a Software RAID1 Array (with GRUB Redundancy)

  This guide walks you through installing Debian onto a RAID1 array using either the **Debian Installer** or manually with `mdadm`, and ensures **GRUB is installed on both drives**—sSome readers

• I. -📥 How to Download Debian and Rufus

  If you're getting ready to install **ggRock**, the first step is downloading the Debian Linux installation image and a tool like **Rufus** to create a bootable USB. Follow the stepSome readers

• Appendix III: Install the GRUB Boot Loader

  --- **Appendix III:** Install the GRUB Boot Loader This article describes necessary steps for installing and configuring the GRUB boot loader to a software-based RAID1 array. --- #Few readers

• III. - 🐧 Install Debian Linux

  Table of Contents ### **Instructions** In order to install and set up ggRock we would need to complete following steps: * [https://ggcircuit.atlassian.net/wiki/spaces/GKB/pages/158Few readers

• II. - 💾 Create a Bootable Debian Installer

  --- Table of Contents ### **Instructions** In order to install and set up ggRock we would need to complete following steps: * [https://ggcircuit.atlassian.net/wiki/spaces/GKB/pagesFew readers

• ggRock Web Admin Graphical Overview

  ![](https://ggcircuit.atlassian.net/wiki/download/attachments/15859883/57735fe3-0524-48cd-9524-1bb94b577cad-cvs150513.png?version=1&modificationDate=1755525906227&cacheVersion=1&apSome readers

• New Features

  Elevate your workflow and transform the way your centers work with our new features. Our latest release is here to enhance your productivity and center management. Exi L #### ReleaFew readers

• Network Driver Problems? No Problem!

  Practical, copy-ready step-by-step for techs: boot a VM to **Local Drives** (work on the image), run SDI to grab network driverpacks, use `pnputil` to add/install the `.inf` files,Few readers