Skip to main content

ggRock Client Machine Black Screen with Mouse Cursor Only

Only A black screen with only a mouse cursor is displayed

Problem

PCs randomly display only a black screen with a mouse cursor.

Solution

Do not boot PCs with monitors turned off.

Workaround

If this issue has occurred for a given system, press CTRL+ALT+DEL and sign the system out, then sign back into Windows.

Was this article helpful?

More in Boot & PXE errors

Not finding what you are looking for?

Chat with us or send us an email. Chat is open 24/7 through the bubble at the bottom right.

Send us an email